Privacy Policy

Who We Are

InfyChem is a subsidiary of Infinity Solutions Co. for Wholesale and Retail Trading, C.R No. 465224, with its office at Street 58, Block 011, Floor 01, Office No. 11, Khazam Mohammad Al-Khazam Building, Fahaheel, Al-Ahmadi, Kuwait.

Information We Collect

When you contact us, we may collect your name, company name, email address, telephone number, enquiry details and any other information you choose to provide.

Our website hosting, security and technical service providers may also record limited technical information, including your IP address, browser type, access time and the pages you request.

How We Use Your Information

We use personal information to respond to enquiries, prepare quotations, provide products or support, maintain business records, protect and operate the website, and comply with applicable legal or regulatory requirements.

We will not use your personal information for an incompatible purpose without providing appropriate notice or obtaining consent where required.

Kuwait Privacy Requirements

We intend to handle personal information in accordance with the applicable laws and regulations of the State of Kuwait, including the Communications and Information Technology Regulatory Authority Data Privacy Protection Regulation No. 42 of 2021, as amended or replaced from time to time, where it applies to our activities.

Sharing Your Information

We may share personal information with authorised members of our team, professional advisers and service providers that support website hosting, communications, security or other legitimate business operations.

These recipients may use the information only for the relevant service or agreed business purpose. We do not sell personal information to third parties.

International Transfers

Some service providers or business operations may process information outside Kuwait. Where this occurs, we will take the measures required by applicable law and limit the recipient's use of the information to the relevant agreed purpose.

Retention and Security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, legitimate business recordkeeping and applicable legal or regulatory requirements.

We use proportionate administrative and technical safeguards intended to protect personal information. However, no website, electronic communication or internet-based service can guarantee absolute security.

Your Choices and Requests

Subject to applicable law, you may ask about the personal information we hold about you, request the correction of inaccurate information, withdraw consent where processing relies on consent, or raise a concern about how your information has been handled.

We may need to verify your identity before responding to or acting upon a request.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices or applicable legal requirements change. The latest version will be published on this page together with its updated date.

Contact Us

For a privacy-related question or request, email sales@infychem.com or call +965 97293980.